Conversation
A team member states the required outcome in SendControl.
Product
Ask once. See the work through.
SendControl gives you one place to request work, follow progress and results, and make the decisions that need you. The Agentic Engine coordinates the execution behind it.
Work visible
Authority scoped
Decisions routed
SendControl
The conversational operating layer.
Request work, follow progress and results, and respond when a decision or exception requires you. SendControl presents the work in plain language without pretending to be the engine executing it.
See your workflow in SendControl
User-facing layer
SendControl
Visualises work, reports live status, and captures human direction.
Responsibility boundary
Operational layer
Agentic Engine (Powered by SendCore)
Plans, reasons, coordinates, acts, and returns evidence.
More than a prompt
Work begins when you ask—or automatically when the business needs it.
Conversation is the clearest human entry point. Automatic triggers let SendOS respond when business conditions change.
Schedule
Recurring work executes automatically at set intervals.
Threshold
A metric crossing a defined operational limit triggers work.
Event
A business event from a linked application initiates a workflow.
Workflow
An approved business process hands work to SendOS at a specific step.
Embedded interface
A SendOS experience embedded inside another tool starts or continues work.
API
External applications request a governed unit of work directly.
Agentic Engine
This is where the work gets done.
Powered by SendCore, the Agentic Engine turns a business goal into a governed plan, assigns specialist agents, coordinates application actions, adapts as work progresses, and prepares decisions with attached evidence.
- Plans across agents, applications and people
- Reasons and refines through specialist loops
- Acts strictly within delegated authority
Governance protects every stage
Approved agents
Permissions
Budgets + limits
Progress
Safeguards
Work record
Business request
Prepare campaign launch
GoalContextConstraints
Coordinated plan
5 specialist tasks
Supervisor + planner
SendCore
Objective → coordinated plan
SendCore
Objective → coordinated plan
Research specialistGathers facts and context
Analyse specialistInterprets signals and evidence
Policy specialistChecks limits and permissions
Draft specialistPrepares the recommendation
Coordinate specialistSequences the specialist work
Shared evidence workspace
Compare · challenge · synthesise
Version 04
Governance ready
Action + evidence + authority
Within authority
Approved action
Human authority
Decision to the right person
Active phase
Understand the goal and shape a plan
01
SendCore reads the underlying goal, checks context and authority, and shapes the smallest sufficient plan before delegating any work.
Trust and traceability
Governance follows the work.
Every stage of execution operates within scoped authority, produces evidence and records the decisions shaping the outcome.
Scoped authority
Every agent and action operates strictly within declared permissions, policies and limits.
Visible evidence
Sources, assumptions, actions and downstream impacts remain permanently attached to the work.
Targeted escalation
Consequential decisions and exceptions route immediately to the authorised decision-maker.
Governed memory
Approvals, rejections and edits become evidence. Only reviewed and approved improvements—or verified company knowledge—become active Company Memory.
Example workflows
See what SendOS can carry.
01New-enquiry qualification and sales follow-up
02Campaign planning, approval and optimisation
03Supplier-disruption recovery and supply-chain updates
04Complex customer-case coordination and escalation
05Management reporting and exception follow-up
Start with a real workflow
Let’s put governed AI to work.
We'll map the triggers, specialist work, application actions and human decision points in one practical demonstration.